Plain answers.
No fog.

Fit varies by silhouette. Each product page states the intended line; the fit calibrator gives a directional starting point. Exact garment measurements must be confirmed before launch. Read more.

The Shop page shows the complete release. The fit page compares each piece by garment route, expression, and intended silhouette. Read more.

Displays and lighting vary. Deep Plum and Oxblood are intentionally dark and can appear near-black in low light. Product copy calls out that behavior instead of hiding it.

Final care instructions must match each production garment label. Until production confirms them, Shirozen does not publish invented temperature or wash-cycle claims.

This launch build is configured for the United States as the primary market. The US Shopify Market and shipping zone must be active before launch. Read more.

Free tracked US shipping. Orders are expected to dispatch in 1–2 business days, with typical transit of 3–7 business days after dispatch. Read more.

A tracking link is sent to the order email after the carrier accepts the parcel. Allow time for the first carrier scan to appear. Read more.

Email support@shirozen.com as soon as possible. If fulfillment has already started, a change or cancellation may no longer be possible. Read more.

Eligible returns are accepted within 30 days of delivery. Items must meet the condition requirements in the full return policy. Read more.

For a refund, an $8 return-label cost is deducted. The first size exchange is complimentary under the launch policy. Damaged or incorrect items are remedied without that deduction. Read more.

Email clear photos and your order number to support@shirozen.com. Do not pay to return a fulfillment error before receiving instructions. Read more.

The target response window is 1–2 business days during Monday to Friday, 9:00 AM to 5:00 PM ET. Read more.