1. Agreement To These Terms

By accessing shirozen.com, creating an account, placing an order, joining a restock alert, or using our services, you agree to these Terms of Service and all policies linked on the site.

2. About Shirozen

Shirozen sells anime-inspired apparel and related products through shirozen.com. Unless stated clearly on a product page, Shirozen is not affiliated with, licensed by, sponsored by, or endorsed by any anime studio, manga publisher, production company, or rights holder.

3. Eligibility

You must be old enough to form a binding contract in your jurisdiction or have permission from a parent or legal guardian to use shirozen.com and place an order.

4. Product Information

We aim to present product images, descriptions, colors, sizing, materials, and details accurately. However, screens display color differently, and garment finishes such as wash, dye, embroidery, texture, distressing, and fabric variation may differ slightly from piece to piece.

5. Orders and Acceptance

Placing an order does not guarantee acceptance. Shirozen may refuse, cancel, or limit orders for reasons including suspected fraud, payment issues, pricing errors, inventory errors, shipping restrictions, policy violations, or operational issues.

6. Pricing and Payment

Prices are shown on shirozen.com and may change without notice. Payment must be completed at checkout using an accepted payment method. Taxes, shipping, and any applicable charges are shown at checkout where available.

7. Shipping

Shipping timelines are estimates and are subject to processing time, carrier performance, destination, product availability, holidays, and high-volume drop periods. Our Shipping Policy forms part of these Terms.

8. Returns, Exchanges, and Refunds

Returns, exchanges, and refunds are handled under our Returns & Exchanges Policy and Refund Policy. Items must meet eligibility requirements before they can be accepted.

9. Accounts

If you create an account, you are responsible for keeping your login details secure and for all activity under your account. Contact support@shirozen.com if you believe your account has been accessed without permission.

10. Intellectual Property

The Shirozen name, logos, marks, page designs, product designs, images, copy, graphics, artwork, and website content are owned by Shirozen or used with permission. You may not copy, reproduce, distribute, modify, sell, or exploit Shirozen content without written permission.

11. Reviews, Photos, and User Content

If you submit reviews, photos, feedback, or other content to Shirozen, you grant Shirozen a non-exclusive, royalty-free, worldwide license to use, reproduce, publish, display, and adapt that content for website, advertising, social media, email, and brand purposes. You must own or have the right to submit any content you provide.

12. Prohibited Uses

You agree not to use shirozen.com to:

• Violate any law, regulation, or third-party right.
• Commit fraud, abuse promotions, or interfere with checkout.
• Upload malware, spam, scraping tools, bots, or harmful code.
• Copy, reverse engineer, resell, or exploit Shirozen content or systems.
• Harass, threaten, or abuse Shirozen staff or customers.

13. Third-Party Services

Shirozen may use third-party services for checkout, payments, shipping, analytics, advertising, support, reviews, and marketing. Third-party services may have their own terms and privacy policies.

14. Disclaimers

Shirozen provides shirozen.com and its products on an “as available” basis. To the fullest extent permitted by law, we disclaim warranties not expressly stated on the site, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

15. Limitation of Liability

To the fullest extent permitted by law, Shirozen will not be liable for indirect, incidental, special, consequential, punitive, or exemplary damages, including lost profits, lost data, missed drops, delivery delays, or loss of opportunity.

16. Indemnity

You agree to indemnify and hold Shirozen harmless from claims, damages, losses, liabilities, costs, and expenses arising from your misuse of shirozen.com, your violation of these Terms, your fraud, or your infringement of any third-party rights.

17. Governing Law

These Terms are governed by the laws of England and Wales, except where local consumer protection laws require otherwise.

18. Changes To These Terms

Shirozen may update these Terms from time to time. The latest version will be posted on shirozen.com with the updated date.

19. Contact

Questions about these Terms should be sent to support@shirozen.com.